Ph) (770) 928-9922
Real Reviews by Real People
With Real Results
5 star rating229 Reviews
Pinnacle Window & Siding Company believes your home renovation should be a positive experience -- enjoyable and free from worry and stress. You can have full confidence that your replacement project will meet your expectations. We help you to put it all together -- from ideas to design, from products to plans, from beginning to end. Pinnacle Window & Siding has over 32 years of experience and knowledge to help turn your ideas into great results. We listen, make suggestions, and look.. for the best way of achieving your goal.
No need to be concerned about low-ball costing, inferior work or escalating prices once the job begins. Our experience assures you that we know what it takes to do something right and how much it costs, and we will tell you upfront. Trust alone is not enough; Pinnacle Window & Siding puts it in writing. Our work order covers your project in detail -- what, how, when and how much.
Pinnacle Window & Siding is in business for the long term. We work hard to earn your trust and to make every installation a great experience. Give us a call today and let us show you why we are the Georgia industry leader in quality, value, and customer service!
jbenson
Reviews: 1
I, like all of the reviews here, can honestly say what an enjoyable experience it was to deal with Lee and Robert. Lee is very knowledgeable and easy going with out an ounce of high pressure salesmanship. Robert knows his craft and works very efficiently. I had 10 windows replaced on a cold day in January but was amazed at how quickly the temperature stabilized and returned once the new windows were in place. As for standing by their product I had a minor flaw in one window and they didn't question or haggle with me. Lee just told me fine a replacement has been ordered. Great customer service. I only gave 4 stars on price as they are not the least expensive nor the most, but very competitive. The quality and customer service though is something you can't put a dollar value on. Thanks Lee and Robert and look forward to replacing the next phase of windows. Jim, Alpharetta
Dawn2009
Reviews: 1
These guys are terrific. Lee is very knowledgeable. He answered my email request immediately and was out for quote within a few days. His window man, Robert, was out a few days after that to measure. A few weeks later I had six new windows which I love. They were very reasonably priced $2,300 for six and it took them only 3.5 hours from start through clean up to install them. Best customer service I have found in a long time at a great price.
ValandJames
Reviews: 3
When I called, they answered! By that standard, they have already hit a home run. I look forward to doing work with this company.
SMM2009
Reviews: 2
I love my new windows! Lee was wonderful throughout the entire quote and selection process. His knowledge and advice were top notch and his prices were the best in town! The installers were wonderful, prompt and cleaned up every little speck of dirt created by the process of taking out my old windows and putting in the new ones. Lee called me within an hour of the job being completely to make sure I was pleased with everything. If you need windows, skip the whole "I need to get three bids" process and give Pinnacle a call. They cannot be beat on price or service. They definitely are a 5 Star company!
dcwisdom
Reviews: 2
Before you get any windows or siding, call Pinnacle for a quote, and let them earn your business -- they have mine for life! Lee and company were amazing! Their quote was more than competitive, and they recommended what was most cost effective for us, and didn't try to pad the estimate or total cost. Even better then the total cost, their customer service and installation were impeccable! The replacement window is beautiful and of great quality, and Robert and his helper went above and beyond in installing it -- they even helped fix a small leak along the roof and gutter, free of charge. THANKS PINNACLE!
fsands
Reviews: 4
We have used Pinnacle more than once and Lee has always gone out of his way to make absolutely sure that quality and value and customer service were number one. If we had any more windows or doors left to do, we wouldn't think of using anyone else. We went from high-maintenance, low-quality, contractor-grade windows to low-maintenance, high-quality, professional-grade windows throughout our house for a great cost, which saved us money in the long run on A/C and heating costs. (Not to mention the Federal energy efficiency tax rebates!) And Lee was able to break the work up into multiple phases so we didn't need to do everything at once. Again, nothing but great things to say. Highly recommended.
Suz_B
Reviews: 3
We had the closest to perfect transaction imaginable with Pinnacle - from the quote made by Lee to the speedy and tremendous installation job by Robert. We received several quotes prior to contracting Pinnacle and they were priced the best and also provided the highest quality windows. I'm not sure how we could be more pleased.
CustomerA
Reviews: 5
It was pure luck that I found this terrific company. I was given a super fair quote to have my old windows replaced with gorgeous energy efficient ones. Plus, any rotted sills, or problems found while taking out the old windows were corrected at no additional charge. I feel like a have a new house. Awesome experience!
Gerry1023
Reviews: 3
After many mishaps with other contractors, and multiple estimates for the windows, we chose Pinnacle. When you weigh out all factors; reliability, quality product, and quality of install, there was no other choice. We had 38 windows installed and are VERY happy. Absolutely the right choice! Thanks Lee!
goodgulf
Reviews: 2
It was a pleasure working with Pinnacle Window & Siding from start to finish. Four vendors made proposals to replace my 22 windows and four exterior doors. The presentation by Pinnacle was the most relaxed and pressure-free meeting. It was the easiest major purchase decision my wife and I have ever made. The separate window and door installation crews were both prompt and professional, finishing quickly and leaving no trace of their presence -- except for the attractive and efficient new windows and doors, of course. I have no doubt that the Lee and his team are the best in the industry, and I recommend them most highly.
jananjim
Reviews: 1
We did our homework when shopping for new windows and got several quotes before going with Pinnacle. The guys came out when they said, were very courteous, and were great to be around. I highly recommend them to anyone!
Damonc
Reviews: 3
These guys offer very good and honest advice about windows. They are reasonably priced and have very competent installers. I would feel comfortable doing any sized job with them. For me they installed seven large windows quickly and efficiently. I plan to use them again.
researcher
Reviews: 9
I got several quotes for replacement of our 23 alumninum windows with vinyl (double-hung, picture, and sliding). Pinnacle's price was the lowest. I am so happy that we went with Pinnacle. Lee Fuller gave us lots of options with respect to the type of window we wanted, as well as the brand of window. He has good vision, experience, as well as flexibility. Plus, I LOVED that no money was paid until the work was complete and we were satisfied. That says so much about the level of his workmanship. Robert was a true artisan in replacing the windows, several of which were quite difficult because of their shape. We had a few minor communicaton problems with the front office (for example, I had to call to find out on what day the windows were being installed) but overall everything went smoothly.
Shilton
Reviews: 1
Every interaction with Lee and his team has been excellent. He has shown up on time for every appointment and followed up on every request in a timely and professional manner. His team worked efficiently and politely and did an excellent job replacing our windows.
Sonjana22
Reviews: 2
We had a very pleasant experience with them. The guys putting in the windows did a great job and were really fast. I would recommend them!
steelerfanof...
Reviews: 1
Lee Fuller and his team provided an outstanding experience. The windows are everything they were promised to be. The install team arrived when they said they would, cleaned up as they went along and paid tremendous attention to the details of each window install. In all we had 29 windows installed. Lee Fuller came out again after the completion of the install and personally checked each window to make sure that all of the details were correct. I would HIGHLY recommend Pinnacle Window and Siding to anyone needing replacement windows and great service.
dbchamber
Reviews: 3
Pinnacle had done all of my windows five or six years ago so I called them when I needed all three sets of outside doors replaced. They sent a four person crew who did a GREAT job. Each person knew their job. The front door had two side lights and the installer was not happy with the way the door hung after it was in. The removed the entire door and rechecked the opening. They finally determined that the factory installed hinge had a burr underneath it and was not seated correctly. They removed the burr and rehung the door. I had not even been able to notice the problem with the door but the original install was not good enough for their standards. Great people installing a great product.
ESM Alpharet...
Reviews: 1
Lee Fuller at Pinnacle Windows and Siding made this the most positive home improvement project we have ever experienced. Lee stakes his professional reputation on providing a superior product at a very competitive price; all followed up by unbeatable customer service. Here's what sold me on Pinnacle. 1. The detailed presentation of window features and multiple cost options. 2. Lee is not a pushy, high pressure salesman; he allows you time to make a decision. 3. The price. While not inexpensive, the regular Pinnacle price was the same, or better, than others so called "50% off" price. And there are no "add on costs" to be determined at installation. 4. Knowing that if I ever needed a repair, a Pinnacle professional installer would do the job. Pinnacle installed 27 Generations brand windows in our home. The quality is superior and they block out so much noise you'd think we'd moved from Alpharetta to the GA Mountains. In addition, Pinnacle replaced the rear patio door with a ProVia door. At Pinnacle the job doesn't end when the installation team drives away. The next day Lee called me to ask if we were completely satisfied and to tell me that he was taking care of submitting all the window and door guaranty documents. He also arranged for a professional window cleaner to wash the new windows. We are so pleased with our new windows and patio door we plan to have Pinnacle replace our entry door and sidelites in the future.
sitgo7
Reviews: 5
We just had 11 windows replaced in our 18 year old house. Lee (the owner) was awesome. He was very thorough in explaining his windows and the features and benefits. He didn't put any pressure on us and was very helpful when we called him multiple times to ask questions. We had called 3 other companies that had good ratings on Kudzu and we chose Pinnacle because of their honesty and how much time and effort he put into us. No other company went the extra mile like they did. The windows are beautiful.
