Ph) (770) 928-9922
Real Reviews by Real People
With Real Results
5 star rating229 Reviews
Pinnacle Window & Siding Company believes your home renovation should be a positive experience -- enjoyable and free from worry and stress. You can have full confidence that your replacement project will meet your expectations. We help you to put it all together -- from ideas to design, from products to plans, from beginning to end. Pinnacle Window & Siding has over 32 years of experience and knowledge to help turn your ideas into great results. We listen, make suggestions, and look.. for the best way of achieving your goal.
No need to be concerned about low-ball costing, inferior work or escalating prices once the job begins. Our experience assures you that we know what it takes to do something right and how much it costs, and we will tell you upfront. Trust alone is not enough; Pinnacle Window & Siding puts it in writing. Our work order covers your project in detail -- what, how, when and how much.
Pinnacle Window & Siding is in business for the long term. We work hard to earn your trust and to make every installation a great experience. Give us a call today and let us show you why we are the Georgia industry leader in quality, value, and customer service!
jewelsinga
Reviews: 1
Pinnacle is a top notch company. Everyone form Lee to Dennis to Nancy, Steve and Robert were completely professional. I had all of my windows replaced and I couldn't have had a more positive experience. I wouldn't hesitate to use them again and I have given their information to 3 friends who are planning future upgrades to their windows. You can't go wrong with Pinnacle Window and Siding Co.
remodjar
Reviews: 5
Lee,Steve,Mark & Jason have been the best team from sales to installation.Quality and performance they are second to none.Top products,timely delivery,outstanding installation. They treated my home as if is was their own.
Brewmeister
Reviews: 3
From the product knowledge of our salesperson Dennis to the professionalism and attention to detail of Steve, Robert and crew - this was a first rate job. First, we found the right product to meet our needs and budget. Then we made selections and placed our order - and paid $0 down, which is an unusual benefit today. The windows & doors came within the full timeline that was expected. The crew was experienced, knowledgeable, and handled set backs well. For example, the window frame covers we selected turned out to be a different color from the windows and they helped us quickly identify a new color, brought the new stock to our home within 3 hours, and we ended up with a perfect match and only a few hours delay in completion of the project. We were also impressed with the team's attention to detail in sealing the windows, doors - even buying quarter round that was the exact match with our hardwood floors. The professional crew was very careful with cleanliness in our home, and when they left we did not have to do anything to clean up behind them. We believe this company should be the first choice for any residential home owner looking to replace their windows and/or doors.
capscasey
Reviews: 4
I had shopped around for windows and were given all kinds of quotes; some company even told that my window frames had led, when in fact they didn't! Pinnacle - Mr. Lee and Steve - were great. They did an amazing job with replacing our 18 windows. I had originally set a deadline for November 15th, 2013 and the job was completed already on November 07th, 2013. It took them exactly one day to finish the job, even with a tougher basement window issue. Great Job guys!! Thank you again !!!
Thierry25
Reviews: 1
I used Pinnacle Window & Siding Co recently to replace all of the windows on my house, a total of 68, including some large size windows and a window bay in the kitchen. This was a major project and a big investment, so I took my time, did extensive research on different types of windows and got quotes from 4 reputable companies. I selected Pinnacle Windows and Siding because of the quality of products, quality of work and overall best value package. I must say that now that the work is completed I am surprised by the results. It is beyond expectations. Moreover, everyone I encountered at the company from the sales person to the project manager has been extremely professional from beginning to finish. I highly recommend this company to anyone who has a window project. Thierry
floridian
Reviews: 2
From the sales call through the installation, we couldn't be happier with Pinnacles service. The windows look great. Steve and the crew did a super job - quick, neat, complete.
stevenrcraig...
Reviews: 2
Pinnacle completely replaced all the windows in my house. I had many quotes and product demonstrations done before I chose Pinnacle. I decided to do business with Pinnacle due to their stellar reputation and I'm very glad I chose them. They are simply the best in the business. There are a lot of choices out there but you get what you pay for. Pinnacle provided the highest quality windows available and did a fantastic job of installing them. We simply couldn't be happier! They only use their own employees to do the installation and don't sub contract out anything. They had a team of five men do the complete job in only two days. Their senior installer Robert is the best!
lmeyer0901
Reviews: 2
I have used Pinnacle for two jobs so far. For budgetary reasons, we are working our way around the house replacing all the windows. Lee is great to deal with, and he makes sure you are getting exactly the window you need. Steve & Jason were our installers and they did a fantastic job. I won't use any other company for my window replacement!
pbcksu
Reviews: 1
This is the only company I will ever consider for window replacement. I have had numerous experiences with window companies (as many as 6) and NONE compare to the quality/craftsmanship, sales approach and service I received from Pinnacle Windows. I could not have expected a better experience. From my initial meeting with Lee Fuller, the owner, to the final installation by a five-man crew, the experience was stress free. One aspect I liked about this company is that they did not push one brand of window. Lee Fuller is the most knowledgeable person I have ever talked to who can give you the pros and cons of most any brand and can explain the various types of "LOW E" glass, etc. available. He did not pressure me to buy at all--he was soft-spoken and kind and respectful of my time and needs. The windows were ordered in a timely fashion and the crew arrived as expected. Knowing that they were installing close to two dozen windows, I expected a chaotic and crazy day--I was totally surprised when I saw how organized the guys were and how considerate and careful they were with my house. Lee does NOT use subcontractors--his crew belongs to him and they interact with Lee as though they are all family. Steve, Robert and the rest of the team--Jason, Kevin, and Mark worked nonstop. They were respectful and supportive of one another. They even let me know when to expect "loud noise"...like when they had to cut the cheap metal windows out!
strongmamak
Reviews: 2
We bought a house with windows from 1986, and quickly discovered that heat, cold, noise and bugs were all coming through. So began our search for replacement windows! Like any other remodeling job, it was full of confusing information, overpriced materials, and appointments with bad salesman. On a home forum, I read about the superiority of Okna and Softlite windows, and found the name of a local company that sold them. Enter Lee Fuller w/ Pinnacle Windows, the only salesman who didn't make me want to take a shower after I met him. This man is integrity personified. He has *excellent quality windows*, and at almost HALF the price of his shoddy competitors. I can't say enough good things about Pinnacle! The installers came on time and finished in one day, and left things clean. The windows look beautiful and work perfectly. We have 5 more windows to replace, and Lee Fuller is the ONLY one I'd call. You should call him too! You will be completely satisfied!
KBishop
Reviews: 1
We love our new windows that Pinnacle customized and installed in our new home! Out of 3 estimates given they had the best windows with the best price. They were very knowledgeable which helped us decide on the perfect windows for our home. The entire job was completed in less than 24 hours with no debris left behind for us to clean up. Great job guys!!
DesaiInJC
Reviews: 3
I would highly recommend using this company for your window and door needs. After my first meeting with Lee to discuss our project I realized that when it comes to discussing residential windows + doors his knowledge and passions are second to none. Through out the whole project Pinnacle staff exhibited professionalism, honesty and highest quality of service and customer care. Steve & crew did excellent installation job, showed up on time and did thorough clean up after job completion. We are very pleased and satisfied with completion of first phase of our project.
DYandPY
Reviews: 1
Just can't say enough about the windows, installation, cleanup and especially the crew: Steve, Jason, Robert and Kevin were focused and very thorough in the entire process right down to cleaning the windows and sweeping up before they left. Great Job!
urbeachbum
Reviews: 2
My new windows look great! Steve and his Crew did a very professional job installing all 28 new windows. I would highly recommend Pinnacle Windows to anyone. Lee explained all the technical info and gave me a very competitive price. After talking with a total of 5 window companies I decided to go with Lee. I am very glad that I chose Pinnacle!
DJCable
Reviews: 1
I would highly recommend using this company for your window needs. From the first meeting with Lee to the end of the installation, this company was professional, provided options and honest opinions. I had two other companies come out and Pinnacle was far superior in all regards.
Jomerd
Reviews: 1
Just had 38 new, beautiful windows installed in our home; 16 of these windows required significant effort to remove because of the style. Steve, Mark, Robert, and Kevin were fantastic. They got this entire project completed in just 2 days; and the workmanship is impeccable. From the very beginning, with our salesman Dennis, through the flexibility of scheduling this job with Nancy, to the completion of the project, I have absolutely no complaints. This company is one of the best companies I have ever dealt with and I cannot tell you how pleased I am with our windows. While measuring, Steve told me that he only installs the way he would if it was his own house and I can tell you that he does. The attention to detail was phenomenal. Words cannot express how grateful I am to Pinnacle for the outstanding job. If you need windows, you need Pinnacle to do the job.
nkaiman
Reviews: 1
I have had 2 jobs done by Pinnacle. They are professionals in every sense of the word. If there are any problems (which probably doesn't happen often) they are dealt with promptly. I know exactly who to use when I am ready to replace the rest of my windows. I wish all businesses operated this way!
Kuwamura
Reviews: 1
We had a good experience from beginning to end with Mr. Lee Fuller, Nancy, Steve and Mark. There is no pressure or selling tactics. Installation was professional and detailed. I would recommend Pinnacle to my relatives and friends. Thanks! Keep up the good work! S.A.K
vince217
Reviews: 4
I chose Pinnacle Window for two reasons: the first is my friend had them done on his house and was satisfied with their work, and the second reason is that their price was quote reasonable than the other window companies that we quoted. Steve and his crew were great in having all the windows installed on time despite having to deal with a tight schedule. They left my house spotless inside and out during the installation. Would recommend this company without hesitation!
Deveros
Reviews: 1
We had windows replaced by pinnacle and thought they did an excellent job. They gave us an excellent price for quality windows and hung several doors for us. Their customer service was excellent and quality of work was great. They replaced 13 windows and we plan to have them come back to do the rest of the home. I would highly recommend them to anyone.
dessert
Reviews: 1
Steve and Mark were punctual, efficient and did high quality work replacing 33 DH windows over a 2 day period. They picked up each day and left no mess at the end of the job. Great job!
archer_nc
Reviews: 3
We loved working with these folks so much after replacing all of our windows we had them replace our front door too. You won't find a better group of people to work with!
Mckenna4
Reviews: 2
Lee made me feel like I was his only job at the time, and even though I only needed one door installed, I seemed as important as a job replacing an entire house of windows. Steve and Mark did a great job installing my back door and explaining the process to me. They were very polite and clean too! I will definitely be using Pinnacle again when we decide to replace our next door.
Picky_Custom...
Reviews: 2
We had some very large windows replaced and couldn't be happier with the results. Crew chiefs like Steve are a rare find these days. He led the installation crew through a tough job and had no problem coming back to re-install the largest windows when we noticed some faint streaking on them. This is a company that will take care of you until you are happy. I'm a picky customer and I'm thrilled with these guys.
BaldoneDB
Reviews: 4
Steve and his crew were outstanding and treated my house as their own superior attention to detail. I'd also add that Nancy, Bob, and Lee were a pleasure to work with from sales, support, to customer service. Looking forward to the next two phases of window replacements of our home.
sheilacohen
Reviews: 2
We had 16 windows replaced and I could not have asked for a more efficient and professional job. Steven and Jason were meticulous in installing the windows, cleaned up after, answered any questions we had, and all went smoothly. The price that was quoted was the price that we paid. There were no "extras" even though they had to take down shutters, both inside and out, and replace them. If your going to have windows replaced, my husband and I would hight recommend Pinnacle. S.C. Atlanta
Globetrotter...
Reviews: 3
Pinnacle is a top-drawer operation through and through. We commissioned them to install a combination of 37 Softlite and Simonton (a total replacement) windows in our 25+ year house. Starting with the no-nonsense & honest sales input from the owner (Lee Fuller) to the back office (Nancy) and the installation crew (Steve, Jason & "Pops") - this is a team of the highest integrity & competence. They promised me a pre-December 2010 installation after I signed a contract for the first 25 windows in mid-November 2010 (belated reaction on my part to take advantage of the 2010 energy tax credit) - and they delivered - with grace, competence - and cleanliness! Lee & Steve both took care of ordering inconsistencies with two of the windows - no questions asked. I was so pleased that I placed an order for replacing the remaining 12 windows in my sunroom with Pinnacle. Again, they delivered on schedule and kept their word. This is a technically competent organization with high ethical standards - a rarity these days. Pinnacle is certainly not the cheapest among their competitors, but they have to be among the very best. Replacing so many windows was an expensive/ high risk/ high stress decision - but in retrospect, I couldn't be more pleased with my window supplier selection - our home just feels so much more comfortable with these high-quality, well-installed windows. Thanks Pinnacle, for a job well done!
